Shipping Policy

We provide free shipping within the US for all orders over $100. Otherwise we charge standard USPS ship rate for local and international.

  • All orders are shipped via UPS Ground.
  • After your order is placed and your payment sucessfully processed, you will receive an order confirmation email.
  • After your order is shipped, you will receive a shipment confirmation email with a UPS tracking number.
  • As part of your shipment confirmation email there will also be a link to log into your Key Supplements account and view your order status.
  • Unless a product has been shipped to you in error, all shipping charges are non-refundable.
  • Unless a product has been shipped to you in error, you will be responsible for the cost of shipping products back to us for any applicable refund.
  • All shipping charges/rates are clearly displayed in our shopping cart and on our checkout page.
  • if certain conditions set forth on our website have been met and order may qualify for free shipping.